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Site Usage and Information Agreement– Madison Hotel Nahariya
 
1.       Overview
 
1.1   Parts of the site (herein: “the site”) and this protocol use the male pronoun for practical purposes only. The information detailed in this protocol and the site applies to both males and females.
 
1.2   The www.madison-hotel.co.il website (herein: “the site”) is under the exclusive ownership of the Adi Stav Achzakot Company (2009) Inc. (עדי סתיו אחזקות בע"מ), which operates the Madison Hotel (herein: “the Company”). The site provides, among other things, information regarding the Company’s Hotel, the services provided by the Hotel, pricing, special packages and discounts, and more. Vacation packages can also be purchased through the site following its instructions and the stipulations of this protocol.
 
1.3    The purchase of the aforementioned vacation packages (herein: “the services”) through the website will be conducted as follows. It is hereby stated that reserving services is an obligatory procedure in every sense and is equivalent to making room reservations through any other channel vis a vis the Company’s internet/reservations department.
 
2.       Site Terms of Use
 
2.1   Every site user and/or purchasing customer and/or individual interested in procuring services through the website (herein: “the user”), hereby declares that they are aware of and committed to the terms of this protocol, have read and understood it, are in agreement with its terms, and will not advance any complaint and/or lawsuit and/or direct or indirect demands individually or by proxy, against the Company and/or the site and/or its operators and/or managers and/or employees and/or those acting on their behalf.
 
2.2   The user may use this site solely for reserving and purchasing services and/or receiving information. It is hereby stated that use of the site for any purpose outside of that which is detailed in this protocol is strictly prohibited, and the Company shall reserve its rights in this matter. It is hereby stated that illegal use of this site and/or the information it includes is a violation of copyright or additional laws which protect it.
 
2.3   Every individual in possession of a valid credit card by the following credit card companies: American Express, Mastercard, Isracard, Visa Leumi, may purchase services through the site. Payment for reservations is conducted exclusively at the Hotel and credit cards are used strictly as collateral. Payment will be made at the Hotel only, upon the day of arrival. During holidays and peak periods, the Hotel may charge for the cost of the vacation and/or vacation packages in advance.
  
Terms of online purchase:
Up to 500 NIS: Single payment only
500 NIS – 1000 NIS: 2 Payments
1001 NIS and above: 3 Payments
 
2.4   The Company is not responsible for the content and nature of the information that is presented and published on the site and on behalf of the Company that is sourced from any type of third party. The user may not advance any complaint and/or lawsuit and/or demand against the Company regarding this matter.
 
2.5   All images presented on the site are for demonstration purposes only – as the images are presented on each user’s personal computer and/or printed by the user, there may be variations between the images as they are depicted in pictures and the way they appear when seen first-hand.
 
2.6   Links (herein: “links”) to different internet sites (herein: “linked sites”) are featured  on the site. The aforementioned links are featured for the user’s convenience and are to be used for this purpose only. The Company is not responsible for any links and/or linked websites and/or the information they include, their expiration, verity, or legality. Any use and/or following of links and/or linked sites is the sole responsibility of the user.
 
Written permission must be attained from the Company in order to link and/or feature the site www.madison-hotel.co.il on other websites. It is hereby stated that the Company may refuse to grant permission for any reason and without any explanation.
 
2.7   The Company and/or site operators and/or owners and/or managers and/or employees and/or anyone acting on their behalf, bear no responsibility for the server used to operate the site, nor for the server being free of viruses and/or other factors that may harm the user’s computer while browsing the site and/or purchasing services through the site and/or making any other use of the site, and the user may not advance any complaint and/or lawsuit and/or demands against the Company and/or site operators and/or owners and/or managers and/or employees and/or anyone acting on their behalf with regard to the aforementioned matter.
 
2.8   The Company is not responsible for any measure of damage as a result of any mishap and/or delay of any kind, caused by use of the site and/or its attempted use, including use for the purpose of purchasing services and/or attaining information and the user may not advance any complaint and/or lawsuit and/or demand against the Company regarding this matter.
 
2.9   The Company is entitled, on its own volition and without forewarning, to periodically make changes to this protocol, the site’s terms of use, the site structure, content, and appearance, including the scope and availability of the services offered, and any other aspect of the site and its operation. These changes will be applicable from the moment of their publication on the site unless stated otherwise.
 
2.10                        The Company is not responsible for any extent of illegal activity conducted by site users and/or any other body which is not within its purview.
 
2.11                        The Company reserves the right to prevent or terminate the access of any user to any part of the site and the user may not advance any complaint and/or lawsuit and/or demand against the Company regarding this matter.
 
2.12                        Any disagreement and/or dispute regarding this protocol and/or the site, should it occur, will be settled in the State of Israel, according to Israeli law only and in the authorized courts of Tel-Aviv Jaffa only.
 
3.       User information
 
3.1   A user who wishes to purchase services through the site must provide all information required on the site (herein: “purchasing information”).
 
3.2   The Company is not responsible, neither directly nor indirectly, for cases in which the purchasing details are not properly recorded and/or any other technical issue preventing the user from completing purchase through the site.
 
3.3   The site owners and/or operators and/or managers and/or employees and/or anyone acting on their behalf are not responsible for mistakes made by the user upon providing purchasing information, including but not limited to mistakes in vacation package selection, date, number of beds, meals, or any other service reserved by the user through the site, and the user herein declares that he will advance no complaint and/or lawsuit and/or demand regarding this matter.
 
3.4   It is hereby stated that providing false purchasing information is a criminal offense and the Company is entitled to take any legal action within its rights against users that have provided false information, including damages claims for damages caused to the site, its operators and/or anyone acting on their behalf.
 
4.       Reservation Procedure
 
4.1   A user interested in reserving a vacation on the site will do so via the “reservations” section, select the desired hotel, enter the necessary information and click “continue”; page 1 – the next page will present a calendar for the purpose of selecting the desired arrival and departure dates. Once the dates are selected the user clicks “continue”; page 2 – the information is entered including price, room type, and other mandatory fields and the user clicks “reserve”; page 3 – the user confirms the room and price reservation, and enters all mandatory information under “credit card information”; page 4 – reservation summary; page 5 – reservation confirmation including number, which can be printed by clicking the “print” button. Contact number: 073-2005000 Contact Email: rsv@madison-hotel.co.il
 
4.2   The site is meant for private customer reservations in small groups or singles, and is not meant for group reservations of more than 7 rooms at one Hotel during the same dates.
 
4.3   The Company may decline the reservation for any reason, on its own volition, and without any explanation. The user may not advance any complaint and/or lawsuit and/or demands against the Company in this matter.
 
5.       Cancellations and Changes Procedure
 
5.1   Reservation changes cannot be made directly through the site. A customer that has made a reservation and wishes to make changes to it will do so by contacting the internet department directly via Email rsv@madison-hotel.co.il or phone 073-2005000.
 
5.2   Cancellation Policy
 
Off Season:
 
1.       On the day the reservation is made and up to 3 days before to arrival – no cancellation fee.
2.       Cancelling the reservation within 2 days of the arrival date or failure to arrive at the Hotel without a cancellation notice – fee in the amount of one night’s stay.
 
July, August, and Holidays:
 
1.       On the day the reservation is made and up to 7 days before arrival—no cancellation fee.
2.       Cancelling the reservation within 7 days of arrival or failure to arrive at the Hotel without a cancellation notice – fee in the amount of one night’s stay.
 
5.3 Check-In and Check-Out
Check-in: From 3pm on
Check-out: By 11am
Arrival and/or departure before and/or after these hours requires advance approval and may incur additional charges under the Company’s sole discretion.
 
6.       Ownership and Copyright
 
6.1   Copyright on this site and any other modules related to this site are owned by the Company exclusively.
 
6.2   Any copying, distribution, publication, sale, duplication, broadcasting, photographing, or altering of the information on the site or parts of the site, is prohibited without the Company’s written approval. This applies in cases in which the information or parts of it are owned by the Company or by a third party, not including cases in which downloading is conducted for personal and non-commercial use.
 
6.3   The commercial symbols and icons, including the logo, which are presented on this site (herein: “commercial symbols”) are under the Company’s copyright. Using the commercial symbols for any purpose without written permission by the Company is strictly prohibited.
 
6.4   The Company is exclusively entitled to the copyright laws on this site, and reserves the right to shut down or change the site at any time and on its own volition.
 
 
7.       Miscellaneous
 
7.1   Reservations are made according to availability.
 
7.2   The Company is entitled to change or alter the reservation terms, as well as the pricing which appears on the site at any time, and the user may not advance any lawsuit and/or complaint and/or demand regarding this matter even after the reservation has been made, and should the Company demand additional payment following the reservation.
 
7.3   The prices presented on the site are for Israeli users only, appear in NIS and include Value Added Tax after discounts.
 
7.4   Wherever prices appear on the site in dollars, the amount will be converted for payment according to the exchange rate announced by the Bank of Israel on the day of payment, the day of reservation through the site, or the check-in date at the Hotel, according to the highest rate.
 
7.5   Sales and discounts can only be used once.
 
7.6   Hotel stay begins on the first day of the reservation at 3pm and continues until 11am on the day of departure.
 
7.7   Children and youth under the age of 18 must be accompanied by an adult that is 21 or older. Reserving rooms and hospitality services at the Hotel Chain may be conducted by individuals 21 or older only.
 
7.8   In all matters related to Hotel accommodation – guests 2 years old and younger are considered babies, and guests 2-12 years old are considered children, and their stay is charged for accordingly.
 
7.9   The user must ensure the accuracy and validity of the information entered while making the reservation. The Company is not responsible for any mistakes made by the user while entering the purchasing information, including mistakes in the selection of the hotel, date, number of beds, or any other service reserved by the user through the site.
 
7.10                        Written permission must be granted from the Company in order to feature or link the site www.madison-hotel.co.il on other websites.
 
7.11                        The room/Hotel images on the site are for demonstration purposes only.
 
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